Here’s what it says on their billing help pages: So it’s as easy as pie to take out a subscription, but if you want to cancel, they’ll make you jump through flaming hoops.Another dirty trick they have up their sleeves is attempting to gain access to your email contacts.You don’t need to look very far before you come across their first deceitful trick – fake member profiles on their homepage!Benaughty rotates their homepage between a number of different designs.The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.The ODA monitors enquiry and complaint levels and the issues complained about.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
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Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.
We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.